Pharmacy

Your customers buy medication every month — make sure they always buy from your pharmacy

A digital stamp program that rewards every purchase at your pharmacy. No paper, no app — straight to the customer's Apple Wallet or Google Wallet.

Independent pharmacy interior with product shelves

Your program at a glance

Suggested stamps
8–10 stamps
Time to reward
3–6 months
Visit rhythm
Every 2–4 weeks

Do these challenges affect your pharmacy?

Chains have points programs — you don't

Large pharmacy chains offer rewards points and volume discounts with branded credit cards. Without an equivalent program, you lose recurring customers to their convenience and brand recognition.

With Panaloyal

Your own loyalty program without a chain's investment: ready with a pharmacy template.

Patients with chronic medications have no reason to choose you specifically

Diabetic, hypertension, and cholesterol patients need monthly refills — a guaranteed purchase cycle. But if you haven't earned their loyalty, that cycle goes to whoever is cheapest or closest.

With Panaloyal

Customers on monthly treatments build up stamps with you and have a reason not to buy at whichever pharmacy is closest.

No data on your regular shoppers

You don't know who your most frequent customers are, what they buy, or how to reach them with promotions or new product announcements.

With Panaloyal

You see who buys every month and who is due to return, and you can reach them with a push campaign.

Sample card

What your card could look like

A card can have several rewards. This is an idea to get started; change stamps and prizes whenever you want.

Tip: Reward with over-the-counter or personal care products. Agree with your team on which purchases earn a stamp.

Pharmacy10 stamps
  1. Stamp 1
  2. Stamp 2
  3. Stamp 3
  4. Stamp 4
  5. Stamp 5: Free personal care product
  6. Stamp 6
  7. Stamp 7
  8. Stamp 8
  9. Stamp 9
  10. Stamp 10: Discount on your next purchase
  • Stamp 5Free personal care product
  • Stamp 10Discount on your next purchase

How Panaloyal works for your pharmacy

Your loyalty program active today, no extra hardware needed

Create your purchase card

Decide which purchases earn a stamp, for example above a minimum amount you choose. At stamp #10, the customer earns a discount on their next purchase or a free product. Customize with your logo and colors.

Customer saves their card at checkout

They scan the QR at the register, register in seconds, and save the card to Apple Wallet or Google Wallet. No app download required.

Stamp on every purchase from your device

From your phone or tablet, add a stamp on each qualifying transaction. When the card is complete, the customer receives their reward automatically.

Messages that work for you

Message ideas for your business

Automatic messages go out on their own when something happens on the card. Campaigns are sent by you whenever you have news.

We miss youAutomatic

Running low?

If a regular customer goes longer than usual without buying, they get an automatic reminder.

Push notificationCampaign

Flu season

Send a push notification that vaccines, vitamins or seasonal products are in stock.

Near your locationAutomatic

You're nearby

On iPhone, the card shows up on the lock screen when the customer walks near your pharmacy.

BirthdayAutomatic

Birthday care

Greet customers with a perk during their birthday month.

67%
of independent pharmacy customers switch to a competitor when they don't perceive loyalty benefits compared to chains
Panaloyal internal data
68%
of customers prefer pharmacies with a points program
Bond Loyalty Report 2024
5x
cheaper to retain a customer than acquire a new one
Harvard Business Review
+35%
average ticket size from loyalty card holders at pharmacies
LATAM sector study 2024
For every industry

What stays the same, whatever your industry

  • No app to download

    The card is saved in Apple Wallet, Google Wallet or as a web app on the phone.

  • Scanner for your team

    Cashiers and managers stamp from the browser, each with their own access.

  • Multiple locations

    Manage all your locations from one dashboard.

  • Metrics and segments

    See who returns, who's at risk, and export your customers to CSV.

  • Print-ready QR

    Download your card's QR as a PDF for your counter or window.

  • Business page

    One link with your card, WhatsApp, map, Google reviews and social media.

See all features

See plans and pricing to check what each one includes.

What our customers say

“My regular chronic medication customers now also buy vitamins and personal care products here because they don't want to miss out on their stamps. Average ticket went up 30%.”
Carmen Vásquez
Farmacia San Rafael · Panama City, Panama
“Competing with the pharmacy chain two blocks away seemed impossible. With Panaloyal, my most loyal customers have a reason to stay. I've won back clients I had lost.”
Eduardo Ríos
Farmacia El Alivio · Tegucigalpa, Honduras

Frequently asked questions

Can I exclude prescription drugs from the program?

Yes. Your team adds the stamp at the counter, so you decide which purchases count. Many pharmacies only stamp over-the-counter and personal care products.

One stamp per purchase or per minimum amount?

Both work as a house rule. A minimum amount stops a small purchase from counting the same as a large one; your cashier applies it when stamping.

What rewards work for pharmacies?

Personal care products, vitamins or a discount on the next purchase. Avoid rewarding with prescription medication.

Your pharmacy deserves customers who always choose you — not just when it's convenient

14-day trial. Cancel anytime.

See plans and pricing